Hiring fresher/experienced at priority who have good understanding on email communication and writing/speaking skill in English. They should be able to analyse the query raised by customer and respond to mails and draft it quickly.
Kindly do screening with a writing test.
Mainly you can focus on content developer.
Customer Service Executive - Grievance Redressal
Upman Placements is a firm of Researcher & Recruitment Specialists. The company started life in 2002 in India as a recruitment specialist firm. The company has built a stellar reputation for high ethical standards, a specialized focus and unparalleled service. Emerged As one of the only truly global specialized staffing firms focusing exclusively in professional positions for our clients spread across more than 20 countries with a sizable presence across industry levels. With footprints in competitive markets of India, Europe, United Kingdom, Middle East, Singapore, Malaysia, Philippines, Indonesia, Brunei and East & Central African countries.